Returns & Exchanges
At MOTHER ✸ ROOT, we want you to be completely satisfied with your purchase. If your order isn't quite right, we accept returns on unworn and unused items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.